Reviews of The Burlington

Photo of The Burlington
8.5 out of 10

Summary of 8 reviews

Positive
Scores very high on value for money.
Cleanliness 8.6
Location 8.6
Service 8.6
Sleep quality 7.6
Value for money 9.1
Overall rating 8.5
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8 reviews

Pamela Ledbury
Leisure

9
Good Points
Staff very friendly and couldn't do enough to help, giving good advice on places to visit, how to get about the city, places to eat, etc.
Bad Points
The grouting around the bath could have done with being renewed - a pet hate of mine!

Tip: We asked for quiet rooms as there was a function taking place while we were there. No problem - we were given rooms on one of the top floors which was perfect - easy to get to via the lift.

All scores from this user:
Cleanliness 9
Location 8
Service 9
Sleep quality 9
Value for money 9
Overall rating 9
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Confirmed guest: Apr 2012

Margaret Drogheda
Leisure

8
Good Points
Close to shops, breakfast was lovely, lobby very nice,room good for the price i paid
Bad Points
Stayed on the 3rd floor and it was very noisey until about 4 in the morning

Tip: Pay more then i did which was 87 euros for B/B for 2

All scores from this user:
Cleanliness 9
Location 9
Service 8
Sleep quality 5
Value for money 10
Overall rating 8
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Confirmed guest: Mar 2012

Michael Donegal
Business

5
Good Points
It was close to where I wanted to be and the reception staff were frendly
Bad Points
The rooms really need a makeover and the food was dyre

Tip: Yes book some where else

All scores from this user:
Cleanliness 5
Location 7
Service 5
Sleep quality 3
Value for money 6
Overall rating 5
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Confirmed guest: Feb 2012

caroline London
Friends/Family

9
Good Points
great rate. lovely lobby and location. pleasant room with nice decor. powerful shower
Bad Points
temperature in room. it was too hot at night and kept me awake

Tip: no how do you get the best room?

All scores from this user:
Cleanliness 9
Location 9
Service 9
Sleep quality 7
Value for money 10
Overall rating 9
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Confirmed guest: Jan 2012

john London
Leisure

10
Good Points
There seems to be an excellent staff training in place, the manager is obviously responsible for this, this should be acknowledged, it is far too easy to criticize online for minor failures or just misunderstandings by guests
Dining room: efficient staff and courteous
My check in was friendly, professional and quick, I requested a quite room and I was given the last room on the corridor
My check out was the same even pleasant experience, I was asked how was my stay and my parking ticket was validated
Excellent location
Bad Points
Yes the hotel is showing its age, the rooms are a little tired 'it is what it is' and you get what you pay for
Other guests reviews have mentioned dirty plates, I can confirm they are not dirty, just old with normal signs of wear from age
The breakfast is perfectly acceptable for prices on offer, I was offered a cappuccino and shown the self service buffet
Maitre d is old school and efficient
All scores from this user:
Cleanliness 9
Location 10
Service 10
Sleep quality 9
Value for money 10
Overall rating 10
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Confirmed guest: Dec 2011

michael near belfast co.down
Leisure

9
Good Points
a class hotel
Bad Points
none
All scores from this user:
Cleanliness 9
Location 9
Service 9
Sleep quality 9
Value for money 10
Overall rating 9
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Confirmed guest: Dec 2011

Confirmed guest
Friends/Family

9
Good Points
Reviewer left no comment
Bad Points
Reviewer left no comment
All scores from this user:
Cleanliness 10
Location 8
Service 10
Sleep quality 10
Value for money 9
Overall rating 9
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Confirmed guest: Feb 2012

Confirmed guest
Leisure

9
Good Points
Reviewer left no comment
Bad Points
Reviewer left no comment
All scores from this user:
Cleanliness 9
Location 9
Service 9
Sleep quality 9
Value for money 9
Overall rating 9
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Confirmed guest: Aug 2011

See scores by:

All guests

Cleanliness 8.6
Location 8.6
Service 8.6
Sleep quality 7.6
Value for money 9.1
Overall rating 8.5

The average score of 8.5 is based on 8 scores.

Leisure

Cleanliness 9.0
Location 9.0
Service 9.0
Sleep quality 8.2
Value for money 9.6
Overall rating 9.0

Friends/family

Cleanliness 9.5
Location 8.5
Service 9.5
Sleep quality 8.5
Value for money 9.5
Overall rating 9.0

Business

Cleanliness 5.0
Location 7.0
Service 5.0
Sleep quality 3.0
Value for money 6.0
Overall rating 5.0

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