Reviews of Acer Direct

Acer Direct’s reputation, according to verified Acer Direct customers who purchased in the last 6 months.

  • Overall

    95 would buy again from Acer Direct

  • Delivery

    91 on time and in good order

  • Customer service

    82 of enquiries handled effectively

346 reviews in the past 6 months

Dennis, Redditch

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer service:
    Unhappy

Aftercare and user instructions

Confirmed purchase: 10 May 2012

jk, Chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Satisfied

ease of contact and ordering

Confirmed purchase: 09 May 2012

Marie, Hyde Cheshire

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer service:
    Unhappy

Quick easy to set up and use

Confirmed purchase: 08 May 2012

Kidd, Epping

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Satisfied

Value

Confirmed purchase: 07 May 2012

Kate, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

Price and delivery

Confirmed purchase: 07 May 2012

Michael, Huddersfield

  • Overall:
    Satisfied
  • Delivery:
    No response
  • Customer service:
    No response

Delivered when they said

Confirmed purchase: 07 May 2012

steve, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer service:
    Satisfied

acer themselves generally offer a good service and we have used acer machines in the past and found them to be good workhorses

Confirmed purchase: 02 May 2012

Samantha, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Satisfied

It is a good little netbook, does what it is designed to do. Acer Direct were fabulous, I had been let down by another supplier but Acer stepped up to the mark and delivered to my door in less than 12 hours.

Confirmed purchase: 30 Apr 2012

terry, thornley durham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

extra cover for my new laptop

Confirmed purchase: 29 Apr 2012

Michael, Carlisle

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

You have great products at really good prices and the online experience and delivery is first rate

Confirmed purchase: 29 Apr 2012

Osi, Luton, UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

user friendly and efficient

Confirmed purchase: 26 Apr 2012

Sandra, Maidstone, Kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

They were efficient with their information, and delivery was reasonably quick, and everything I asked to be done was completed, so I did not have to worry about initial setup of the computer.

Confirmed purchase: 26 Apr 2012

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

Fast delivery good info good price

Confirmed purchase: 25 Apr 2012

Ahmad, United kingdom

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Satisfied

i have got a chance to call them on help line and response was good

Confirmed purchase: 25 Apr 2012

Glen, Powys

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer service:
    No response

Rip off revovery disks, very expensive next day before noon delivery being delivered after noon.

Confirmed purchase: 25 Apr 2012

About Reevoo

  • Independent

    We collect reviews, recommendations and answers to consumers’ questions for 100+ companies – but we’re totally independent. We can’t be swayed by these companies.

  • Impartial

    We never, ever remove bad reviews. We never edit reviews. We don’t publish reviews with swearing or spam, but we do let these reviewers amend and re-submit.

  • Trustworthy

    We only collect reviews from verified purchasers – people who have real experience of what they’re reviewing. And we never pay for reviews.