Reviews of Appliances Direct

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    96 would buy again from Appliances Direct

  • Delivery

    90 on time and in good order

  • Customer service

    83 of enquiries handled effectively

1,961 reviews in the past 6 months

Angelo, Wirral

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

good buying experience and delivered on time

Confirmed purchase: 13 May 2012

John, Hull

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

Appliances Direct are very friendly and give good service to it's cutomers.

Confirmed purchase: 13 May 2012

mez, london

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer service:
    Satisfied

good price

Confirmed purchase: 12 May 2012

Kathleen, Oxfordshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Satisfied

They are very good at keeping you up to date with the process of your order and delivery.

Confirmed purchase: 12 May 2012

gareth, st austell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

fulfilled expectation

Confirmed purchase: 10 May 2012

susan, sudbury

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer service:
    Satisfied

problems with delivery date confusion

Confirmed purchase: 10 May 2012

Woodcock, Blackpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

excellant

Confirmed purchase: 10 May 2012

Paul, Swindon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

Great prices and good communications

Confirmed purchase: 09 May 2012

Peter, Kershopefoot

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer service:
    No response

Slightly pricier than other site.Product came damaged.

Confirmed purchase: 09 May 2012

Sue, Brentwood

  • Overall:
    Satisfied
  • Delivery:
    No response
  • Customer service:
    Satisfied

Exceptional service for all concerned, particularly the fantastic delivery teams

Confirmed purchase: 09 May 2012

David

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer service:
    No response

No notice given of cancellation of delivery. Email received on morning of scheduled delivery. No use if you have taken a day off work to receive delivery.

Confirmed purchase: 09 May 2012

Tony, Slough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Satisfied

Great service, already recommended and brought again.

Confirmed purchase: 09 May 2012

Thomas, Crawley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

Delivery on time, was kept up to date every step of the way

Confirmed purchase: 08 May 2012

Ron, ilkley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    Unhappy

Good price. However the delivery men would not move freezer into required position. This required going down 2 steps; one of which they said was too high so they couldn't do it on 'health and safety grounds' Pathetic!!!!!

Confirmed purchase: 08 May 2012

Dorothy, Wrentham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer service:
    No response

Clear, precise delivery times, item as described and in perfect condition.

Confirmed purchase: 08 May 2012

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